Frequently Asked Questions

For all residential customers, we require a credit card on file prior to service. Payment for all services is due immediately upon completion of each service. 

While we understand that pricing is an important factor in your decision-making process, we want to assure you that our services are priced to reflect the quality, expertise, and comprehensive approach we bring to lawn care. Unlike some competitors, we prioritize using high-quality products, implementing effective techniques, and providing personalized attention to ensure optimal results for your lawn. Many of the “Upsells,” like grub and insect control, are included in our packages. Additionally, our team is committed to delivering exceptional customer service and ongoing support to address any concerns or questions you may have. We believe investing in our services will ultimately save you time, money, and frustration by delivering superior outcomes and long-term benefits for your property. We're here to partner with you to achieve a healthy, vibrant lawn that you can enjoy year-round. 

Yes, our fertilizers are safe for pets after thoroughly drying. We recommend keeping pets off the treated areas until the product has dried completely, which typically takes 1-4 hours, depending on weather conditions.

Drying time varies between 1-4 hours, influenced by weather conditions. We would suggest waiting until the following day before using the lawn for optimal results and safety.

Our services typically commence in mid-March to early April once overnight temperatures consistently exceed 40°F. For services requested at other times, we aim to begin within ten days after securing a credit card on file.

We provide advance notice via email and or text before our arrival and after service completion. Also, for specific services, we'll leave a service document at your front door when it's finished.

Our fertilizer and weed control programs utilize granular and liquid products, each tailored to meet the specific needs of your lawn. For a comprehensive list of the products we use, please feel free to contact us directly.

Both, we use a combination fertilizer program that benefits the lawn by providing longer-lasting feeding and weed control.

Depending on your needs. If you use any weed control pre-emergent product or are on our programs, you should wait for fall, with September into October being the ideal time. If you are not using pre-emergents in the spring, it is an option.

No, we recommend once a year, except in rare circumstances when high compaction is an issue. This can occur in new construction. 

No, only commercial properties with a seasonal contract.

Yes, we guarantee all seeding and schedule a follow-up to check. We expect customers to follow our instructions, which are provided after the service.

Tall Fescue Kentucky blue blend

Once it is dry or watered in and dry, you can mow it as long as you are not bagging clippings. If you bag clippings, it must be watered in, and you should wait 24 hours.

While we primarily use synthetic fertilizers designed for effective results, we also use some organic options. We use whatever is best in each treatment to secure the best lawn and provide the best final product.

No, we are a lawn fertilization and weed control company. We also offer natural mosquito and tick control and seeding and aeration. 

No, All our services are reoccurring and auto renewing. We don't have contracts however you request at least 24 hours prior to a service for cancellation.

It's best to water your lawn lightly within 24 hours after a fertilizer application to help the nutrients absorb into the soil. 15-20 minutes of watering per section. However, avoid overwatering, as this can cause runoff and reduce the effectiveness of the treatment.

Light to medium rainfall can aid in the absorption of fertilizer. However, heavy rain may cause runoff. If you experience heavy rainfall right after an application, please get in touch with us to assess if a reapplication is necessary. We do monitor the weather and try to avoid application immediately before heavy rains.

Yes, we stand by the quality of our work. If you're not satisfied with a service, please let us know, and we'll work to address any concerns as soon as possible.

Common signs include discolored patches, thinning grass, and visible insects. Contact us for a professional assessment and treatment plan if you notice these symptoms. We can work together to find the best course of treatment and get your lawn back to its best self.

We use eco-friendly products and follow best practices to minimize environmental impact, ensuring the safety of your family, pets, and local wildlife. We only use the necessary products for the best results. We strictly follow all DEP rules and regulations.